Terms of Service
Effective Date: 21 March 2026
OVERVIEW
This website is operated by Lunevaluxe. Throughout the site, the terms “we,” “us,” and “our” refer to Lunevaluxe. Lunevaluxe provides this website, including all information, tools, and services available on the site, to you, the user, conditioned on your acceptance of all the terms, conditions, policies, and notices outlined here.
By visiting our site and/or making a purchase, you engage with our “Service” and agree to be bound by these terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein or accessible via hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any of the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website after any updates are posted constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws applicable in your jurisdiction, including laws within the United Kingdom.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms may result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content) at any time, without notice.
We will not be liable to you or any third party for any changes, price adjustments, suspensions, or discontinuations of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively through the website. These products or Services may be in limited quantities and are subject to return or exchange only as outlined in our Refund Policy.
We have made every effort to display the colors and images of our products accurately on the website, but we cannot guarantee that your device’s display of any color will be exact.
We reserve the right to limit the sale of our products or Services to any person, geographic area, or jurisdiction, on a case-by-case basis. We also reserve the right to limit the quantities of any product or Service offered. All product descriptions or pricing are subject to change without notice at our sole discretion. We may discontinue any product at any time. Any product or Service offer on this site is void where prohibited.
We do not guarantee that the quality of any products, Services, information, or other materials purchased or obtained by you will meet your expectations, or that any Service errors will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed under the same customer account, payment method, and/or billing or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you using the e-mail address and/or phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without any endorsement.
Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion.
We may also, in the future, offer new Services and/or features through the website, including the release of new tools and resources. Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant or accept liability for any third-party materials, websites, products, or services.
We are not liable for any damages related to the purchase or use of goods, services, resources, or content from third-party websites.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send submissions, ideas, suggestions, proposals, reviews, or other materials to us, whether online, by email, or otherwise, you agree that we may use, edit, publish, distribute, and display such content without restriction.
We are under no obligation:
- To maintain comments in confidence;
- To pay compensation for comments; or
- To respond to comments.
You agree that your comments will not violate any third-party rights or contain unlawful, abusive, defamatory, or malicious content.
We take no responsibility and assume no liability for comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
- For unlawful purposes
- To violate any laws or regulations
- To infringe upon intellectual property rights
- To harass, abuse, insult, harm, or discriminate
- To submit false or misleading information
- To upload malicious code or viruses
- To collect personal information of others
- To spam, phish, scrape, or interfere with website security
We reserve the right to terminate your use of the Service for violating any prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.
You expressly agree that your use of the Service is at your sole risk. The Service and all products delivered to you are provided “as is” and “as available” except where otherwise required by law.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence, or any liability that cannot legally be excluded under the laws of England and Wales.
To the fullest extent permitted by law, Lunevaluxe shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Service or products purchased through the website.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Lunevaluxe and our affiliates, partners, officers, directors, agents, contractors, suppliers and employees from any claim or demand arising out of your breach of these Terms of Service or violation of any law or rights of a third-party.
SECTION 15 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement.
These Terms of Service are effective unless and until terminated by either you or us.
If we believe you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the Service.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Your statutory rights as a consumer under United Kingdom law are not affected.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Business Name: Lunevaluxe
Address: Office 700, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom
Customer Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM GMT
Saturday & Sunday: Closed
Phone: +44 745 371 7244
Email: help@lunevaluxe.shop
Website: https://lunevaluxe.shop